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Privacy Statement

Your data is sacred to us!

We have written this data protection declaration for you in accordance with the requirements of the Datenschutz-Grundverordnung (DSGVO) und dem Datenschutzgesetz (DSG) explain to you in accordance with the requirements of what data we collect, what we use it for and what options you have as a visitor to this website to influence it.

Status: February 2022

1. data processing on www.creativesystems.at

In principle, this website can be used without providing personal data. For advanced functions, such as using our contact form, it is necessary to collect certain data from you. We make sure that we only ask you for the data that we absolutely need to fulfill the respective request. These data are marked with an (*) as mandatory fields in the forms on the website. Any further information is voluntary.

 

1.1 Data processing when contacting

Our contact form (https://www.creativesystems.at/en/advice-and-contact/) is used to contact us. After filling out the form and clicking on the "Send" button, an e-mail is generated that is sent to CreativeSystems and contains the data you entered.

We use this email to help you with your request.

After your request has been completely fulfilled, the contact email will be deleted by us and no further data will be persistent as a result.

Data collected in the form:

  • Name
  • Company (optional)
  • Your mail adress
  • Your phone number (optional)
  • Subject
  • Your Message

1.2 Use of cookies

Our website uses cookies to store user-specific data. A cookie is a small piece of data that is stored on your device and can be read by our web server. For example, your selection of website settings such as language or layout can be saved without having to create a customer account.

We distinguish three types of cookies:

  • Essential cookies - to ensure basic functionality of the website/li>
  • Analytical cookies - to analyze website performance and user behavior
  • Marketing cookies - for personalized advertising, social media content, etc. (we do NOT use these)

You can see which cookies we use for our website at 1.2.1 below. You can decide for yourself which type of cookies you want to allow for visiting our website. If you generally do not allow us to use cookies, i.e. deactivate them completely via browser settings, some functions and pages may not work as expected.

You can see which cookies are currently stored in your browser and how you can view and delete them if necessary under the following links:

Chrome™ | FireFox™ | Microsoft Edge™ | Safari™ | Opera™

 

Cookie listing

1.3 Use of logging and analysis tools

1.3.1 Own server logs

When you visit our website, our web server automatically saves data in logfiles (server-logs), such as:

  • the address (URL) of the accessed website
  • Browser and browser version
  • the operating system used
  • Date and Time

These files are usually stored for two weeks and then automatically deleted. We do not pass on this data, but use it if necessary to be able to analyze and solve any problems with our website.

 

1.3.2 Google Analytics

For the purpose of website analysis, data (IP address, time of visit, device and browser information as well as information on your use of our website) is automatically collected and stored with Google Analytics, from which user profiles are created using pseudonyms. Cookies can be used. In principle, your IP address will not be merged with other Google data. The data processing takes place on the basis of an agreement on order processing by Google.

 
Deactivation of data collection by Google Analytics

Using the browser add-on to disable Google Analytics JavaScript (ga.js, analytics.js, dc.js), website visitors can prevent Google Analytics from using their data.

You can prevent Google from collecting the data generated by the cookie and relating to your use of the website and from processing this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de

 

2. Tools und Applications

2.1 Links to other websites

We place links to other websites on our website, e.g. to shop systems, CMS, our customers and others.

These websites are not under our control and therefore do not fall under the terms of this privacy statement. If you activate a link, it is possible that the operator of this website will collect data about you and process it in accordance with their data protection declaration, which may differ from ours.

 

2.2 Encryption with https

We use https to transmit data securely on the Internet (data protection through technology design Article 25 paragraph 1 GDPR). By using TLS (Transport Layer Security), an encryption protocol for secure data transmission on the Internet, we can ensure the protection of confidential data. You can recognize the use of this protection for data transmission by the small lock symbol in the top left corner of the browser and the use of the https scheme (instead of http) as part of our Internet address.

3. Your Rights and Safeguards

In accordance with the GDPR and the DSG, you as the person affected by our data processing are entitled to the following rights and legal remedies for your data:

  • Right to information (Article 15 GDPR)
  • Right to rectification (Article 16 GDPR)
  • Right to erasure (“right to be forgotten”) (Article 17 GDPR)
  • Right to restriction of processing (Article 18 GDPR)
  • Right to notification – obligation to notify in connection with rectification or erasure of personal data or restriction of processing (Article 19 GDPR)
  • Right to data portability (Article 20 GDPR)
  • Right to object (Article 21 GDPR)
  • Right not to be subject to a decision based solely on automated processing, including profiling (Article 22 GDPR)
  • Right to complain to a supervisory authority. (Article 77 GDPR)

4. EU Online Dispute Resolution

The EU Commission offers the possibility of online dispute resolution on a platform operated by it (so-called "OS platform"). The OS platform can serve as a point of contact for the out-of-court settlement of disputes arising from online sales contracts or service contracts. This platform is accessible via the external link ec.europa.eu/consumers/odr reach.

 

However, we are firmly convinced that we will find a common solution even without this facility - but through personal contact and service-oriented thinking.

5. Contact Information

CreativeSystems
Frank Silberberger

 

  A-6402 Hatting, Bahnstraße 14d
  +43 (0)650 3487256
  info@creativesystems.at
  www.creativesystems.at

 

website by CreativeSystems
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